Frequently Asked Questions

Will I receive anything in writing?

Yes, we provide you with a signed written estimate for every project.

Who will do the work?

Norman Daoust is generally the person. For carpentry work, we frequently call on Alden Morse, our expert carpenter. When additional assistance is needed, James Sampson and Jim Sampson assist. Years of experience working together keeps our quality high and minimizes any possible communication issues.

Will you clean up afterward?

We recognize that this is your home. For projects not finished in a day, we make certain to tidy up everything at the end of each day.

When do I pay?

For small projects, at the conclusion of the project. For larger projects, we generally request a deposit at the beginning with the balance at the conclusion.

I'm concerned about ...

Please tell us your concerns. We'll let you know how we propose to address them. We even have a checklist of homeowner concerns for you to review with your contractor!

What if I have questions?

Just contact us at any time.

How do you get your clients?

Primarily from referrals from our past clients. At the conclusion of the project, we'll ask you to help us with that. Referrals, testimonials, and references from our pleased clients allow us to keep our advertising costs low and pass those savings along to you!

Can I get estimates from other contractors?

Certainly. We encourage you to shop around and compare our personalized service, attention to detail, high quality work, and reasonable prices to all the others: it makes us look good!

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